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Effective as of January 23rd, 2025. 

Introduction

The following technologies are used by Client-Side Development, Inc. ("cside," "we", "us" or "our"), our service providers, and our advertising partners to automatically collect information (including the device data and usage data described in our Privacy Policy) through our websites and application (the “Sites”) and in connection with our marketing activities:

  • Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of tracking user activity and patterns, helping the visitor navigate between pages efficiently, remembering preferences, improving the visitor’s browsing experience, and enabling functionality, and analytics.  Cookies used on our site include cookies that we serve as well as cookies served by third parties that we work with to enable the services they provide, such as analytics services that track traffic and usage.  You can learn more about cookies and how to control them at www.allaboutcookies.org.
  • Pixels, also known as web beacons or clear GIFs, which are embedded in software code or invisibly in image files within webpages or HTML formatted emails and used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns. We may use pixels to collect information about your interactions with our email messages, such as the links you click on and whether you open or forward a message, the date and time of these interactions and the device you use to read emails.
  • Browser web storage (including HTML5), also known as locally stored objects, functions like cookies but enables the storage of a larger amount of data. 
  • Session replay. We use third party software code to record users’ interactions with the Sites in a manner that allows us to watch and analyze visual reconstructions of those user sessions. The replays include users’ clicks, mouse movements, scrolls, and keystrokes during those sessions. These replays help us diagnose usability problems and identify areas for improvement. For example, we partner with Posthog for these purposes. For more information about how Posthog collects and uses your data, please visit https://posthog.com/privacy
  • Chatbot features.  The Sites provide users with chatbots that users can use to get information and support. We and the third parties that support these features monitor and record the information you submit to the chat to enable the chat and for the other purposes described in our Privacy Notice. When you use these features, you are not communicating with a human. 

The categories of data collected by these technologies are described in more detail in the automatic collection section of our Privacy Policy

Cookies

The categories of cookies used on our sites include:

  • Strictly Necessary/Essential. These cookies are necessary for the website to function and cannot be disabled without disrupting basic site functionality. 
  • Functional Cookies. These cookies enable enhanced features and improve the user experience such as live chat, form handling, and customer support tools. They are not strictly required for basic operation but can provide better usability.
  • Analytics. These cookies allow us to count visits and traffic sources and analyze user activity so we can measure and improve the performance of our sites. They help us to know which pages are the most and least popular and see how visitors move around the sites. 
  • Advertising.  Allow our advertising partners to collect information about your use of the Service, our communications, and other online services over time and with different browsers and devices.  They use this information to facilitate targeted marketing campaigns and measure their performance.  Our advertising partners listed below use this information as described in their privacy policies.

The specific cookies/pixels used on the Sites are as follows:

Cookie name

Category and purpose

Retention after visit

Who serves the cookie

__hssrc

Analytics: Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie doesn't exist when HubSpot manages cookies, it's considered a new session. It contains the value "1" when present.

End of Session

HubSpot

__hstc

Analytics: The main cookie used for tracking visitors. Contains the domain, HubSpotutk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). 

6 months

Google

__stripe_mid

Fraud Detection: for fraud prevention purposes and helps us assess the risk associated with an attempted transaction.

1 year

Stripe

_ga

Analytics: Used to distinguish users.


2 years

Google

_ga_<id>

Analytics: Used to persist session state.

2 Years

Google

_gcl_au

Analytics: Conversion Linking

3 months

Google

hubspotutk

Analytics: This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

6 months

Hubspot

pylon-session

Support: Keeping track of sessions

1 month

Pylon

pylon_csrf

Support: A cookie to prevent Cross-Site Request Forgery against pylon services

1 month

Pylon

ph_phc_<id>

Analytics & Feature Flags & Error Tracking: Posthog user metadata

1 year

Posthog

ui-store

QOL State: State for UI within cside

Never

cside

Your Choices

You can decide not to accept cookies or other technologies. If you do not accept our cookies or other technologies, you may experience some inconvenience in your use of our Sites. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Sites.  Your choices for managing cookies include:

  • Our cookie settings. You can change your preferences for cookies at any time by visiting our cookie settings.
  • Browser settings. Most browsers let you reject cookies, clear cookies and browser web storage, prevent pixels/clear gifs from loading, and block javascript software code. To do this, follow the instructions in your browser settings.
  • Google Analytics.  You can find out more information about Google Analytics and learn how prevent the use of Google Analytics relating to your use of our Sites here: https://tools.google.com/dlpage/gaoptout

For more information about how we collect, use and share your personal information, see our Privacy Policy.

Changes

The technologies we use may change from time to time and this notice is subject to change at any time.

Questions

If you have any questions about this Cookie Notice, please contact us at privacy@cside.com.